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Payment Policy

Payment Policy

At Handbag Heaven, we prioritise a seamless and secure shopping experience. This policy outlines our accepted payment methods, security protocols, and billing terms to ensure full transparency for our customers.

1. Accepted Payment Methods

We accept the following forms of secure payment:

  • Credit & Debit Cards: Visa, Mastercard, American Express

  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay.

All transactions are processed in USD ($). If you are purchasing from outside the United States, your bank may apply currency conversion fees.

2. Payment Security & PCI Compliance

Your financial security is our top priority. Our website is hosted on the Shopify platform, which is certified Level 1 PCI DSS (Payment Card Industry Data Security Standard) compliant.

  • Encryption: We use industry-standard SSL (Secure Sockets Layer) technology to encrypt your personal and credit card information during transmission.

  • Data Privacy: We do not store your full credit card details on our servers. Your information is sent directly to our secure payment processor.

3. Billing Terms & Conditions

  • Payment Capture: Your chosen payment method will be charged immediately upon successful placement of your order.

  • Order Verification: To prevent fraud, we may perform verification checks. Please ensure your billing address matches the information on file with your financial institution to avoid delays or cancellations.

  • Sales Tax: Applicable sales tax will be calculated and displayed at checkout based on the shipping destination.

4. Shipping & Handling Costs

Total costs are clearly displayed at the final checkout screen before you confirm your purchase.

  • Standard Shipping: Free within the United States.

  • Handling Time: 1–3 business days.

  • Transit Time: 3–7 business days.

5. Contact Information

For any questions regarding billing or to report a payment issue, please contact our support team:

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